Effective Date: 01 January 2026

This Refund & Cancellation Policy applies to all registrations, tournament entries, membership fees, event participation fees, and online payments made through the official website of Players Welfare Society and Diamond Cricket League.

By making any payment through our website, you agree to the terms outlined below.

1. Registration Fees

All tournament registration fees, player registration fees, team registration fees, membership fees, and event participation charges are subject to this Refund & Cancellation Policy.

2. Cancellation by Participant

If a player or team wishes to cancel their registration:

• Cancellation requests must be submitted in writing via email to playerswelfaresocietyofficial@gmail.com.

• Cancellation requests are considered only after verification by the Players Welfare Society management.

• Registration may be cancelled only before the official registration closing date.

3. Refund Eligibility

Refunds may be approved only in the following circumstances:

• Duplicate payment made by mistake.

• Excess payment due to technical or system error.

• Payment successfully deducted but registration could not be completed due to a verified technical issue.

• Tournament or event cancelled by Players Welfare Society without rescheduling.

Approved refunds will be credited to the original payment method.

4. Non-Refundable Payments

The following payments are generally non-refundable:

• Tournament Registration Fees

• Team Registration Fees

• Player Registration Fees

• Membership Fees

• Trial Registration Fees

• Event Participation Charges

• Administrative Charges

• Processing Fees

• Convenience Fees charged by payment gateways

No refund will be provided if a participant:

• Withdraws voluntarily after registration.

• Is disqualified due to violation of tournament rules.

• Fails to attend the tournament or scheduled match.

• Provides incorrect or incomplete registration details.

• Misses reporting or verification deadlines.

5. Tournament Postponement

If a tournament is postponed due to unavoidable circumstances such as:

• Natural disasters

• Government restrictions

• Weather conditions

• Public safety concerns

• Force majeure events

The registration will normally remain valid for the rescheduled event. Refunds will not ordinarily be issued solely because of postponement.

6. Tournament Cancellation by Players Welfare Society

If Players Welfare Society cancels an event and does not reschedule it, eligible participants may receive a refund after verification. Refunds will be processed according to the Society’s decision and applicable policies.

7. Duplicate Transactions

If your bank account is debited more than once for the same registration, please contact us with:

• Payment ID

• Transaction ID

• Registered Mobile Number

• Registered Email Address

Verified duplicate payments will be refunded to the original payment source.

8. Refund Processing Time

Once approved, refunds are generally processed within 7–10 business days. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.

9. Payment Gateway

All online payments are processed securely through Razorpay Payment Gateway.

Players Welfare Society does not store your debit card, credit card, UPI PIN, CVV, net banking password, or other sensitive payment credentials.

10. Chargebacks

If a payment is disputed or a chargeback is initiated without valid grounds, Players Welfare Society reserves the right to suspend or cancel the related registration until the matter is resolved.

11. Policy Changes

Players Welfare Society reserves the right to modify this Refund & Cancellation Policy at any time. Updated versions will be published on the official website.

12. Contact Us

For refund or cancellation requests, please contact:

Players Welfare Society

Registered Office:
Machharhatta, Khasanpur, Sadar, Jaunpur – 222001 (U.P.)

Administrative Office:
First Floor, Ajay Plaza, Near Sai Baba Mandir, Husenabad, Jaunpur – 222002 (U.P.)

Mobile: +91 9918101617

Email: playerswelfaresocietyofficial@gmail.com

Website: www.playerswelfaresociety.in

Contact for Refund Requests

Please include the following details in your refund request:

• Full Name

• Registered Mobile Number

• Registered Email Address

• Transaction ID / Razorpay Payment ID

• Registration Number (if available)

• Reason for Refund Request

Incomplete requests may take longer to process.